Shipping Information
Black & Gold ships physical products including books, art, papyri, and other merchandise. Shipping terms vary according to the item, destination, and method of delivery.
Shipping Charges
Black & Gold does not offer universal free shipping.
Applicable shipping charges will be shown during checkout or communicated before an order is completed.
Shipping costs may vary based on:
- destination,
- package weight and dimensions,
- shipping method,
- carrier rates,
- insurance requirements,
- and the type of merchandise being shipped.
Customers should review the total shipping cost before completing payment.
Processing Time
Orders are prepared for shipment after payment has been successfully received.
Processing times may vary depending on the product, inventory availability, and destination.
When an item requires additional preparation before shipment, the customer may be notified of the expected timetable.
Tracking
When tracking information is available, it will be provided using the contact information associated with the order.
Customers are responsible for providing a complete and accurate shipping address.
Black & Gold is not responsible for delays or delivery problems caused by incorrect or incomplete address information supplied by the customer.
Damaged or Incorrect Shipments
If an order arrives damaged or you receive the wrong item, please contact Black & Gold promptly with your order information and details of the problem.
Damaged or incorrectly fulfilled orders are handled under our Refund & Cancellation Policy.
Precious Metals
Precious-metals acquisitions are not handled as ordinary website merchandise shipments.
Shipping arrangements for gold and silver acquired through the Black & Gold Precious Metals Acquisition and Liquidity Service are determined as part of the individual transaction.
Before funds are committed, clients will receive information concerning applicable shipping, insurance, delivery, and address-verification requirements.
Precious-metals shipments may require insured delivery, tracking, signature confirmation, or other security measures appropriate to the transaction.
Egypt Tours & Consultations
Educational tours, consultations, and other non-physical services do not involve merchandise shipping.
Any physical materials associated with a particular tour or service will be addressed separately when applicable.
International Shipping
Availability and cost of international shipping may vary by product and destination.
Customers ordering from outside the country of fulfillment may also be responsible for customs duties, taxes, import charges, or other fees imposed by the destination country.
Unless specifically stated otherwise, these charges are not included in the product price or shipping charge paid to Black & Gold.
Questions About Shipping
If you have questions about shipping for a particular product or order, please contact Black & Gold before completing your purchase.
We want customers to understand the shipping cost and delivery arrangements before payment is submitted.