Shipping & Delivery Policy
Black & Gold Precious Metals Brokerage
Black & Gold provides personalized precious metals acquisition services, including consultation, product sourcing, purchase coordination, insured delivery, and continuing liquidity assistance.
Our shipping procedures are designed to protect clients, provide clear delivery expectations, and ensure that physical precious metals are transported securely.
1. Precious Metals Shipping Destinations
Black & Gold ships physical precious metals exclusively to eligible addresses within the United States.
We do not offer international shipping for gold, silver, platinum, or other physical precious metals.
International clients may inquire about our educational services or publications, but precious metals acquired through Black & Gold must be delivered to an eligible United States address, subject to applicable legal and supplier requirements.
We do not arrange international forwarding or export of precious metals.
2. Consultation and Acquisition Authorization
Black & Gold does not operate as a conventional online bullion retailer.
Every precious metals acquisition begins with a private consultation, followed by product selection, written pricing, and client authorization.
Before completing an acquisition, clients receive information concerning:
- The precious metals products being acquired
- Product quantities, weights, and specifications
- Dealer pricing and applicable premiums
- Brokerage fees
- Shipping and insurance charges
- Total acquisition cost
- Applicable delivery requirements
No acquisition is executed without client authorization.
Our standard minimum acquisition is $2,000.
3. Insured and Trackable Shipping
Physical precious metals acquired through Black & Gold are shipped through established suppliers using insured, trackable delivery arrangements.
Shipping arrangements may vary according to the value, weight, destination, and nature of the products acquired.
Where applicable, shipments may require a signature upon delivery.
Clients will receive available tracking information once the shipment has been dispatched.
Shipping and insurance costs will be disclosed as part of the acquisition summary before the transaction is authorized.
4. Processing and Delivery Times
Delivery timelines depend on several factors, including:
- Availability of the selected precious metals
- Supplier processing and fulfillment schedules
- Payment clearance and transaction verification
- Shipping carrier operations
- Delivery location and applicable security requirements
Estimated delivery information will be provided when available.
Delivery dates are estimates rather than guarantees unless expressly confirmed in writing.
Black & Gold will communicate material shipment delays as information becomes available.
5. Shipping Address Verification
For security and transaction integrity, precious metals must be shipped to an approved, verified delivery address.
Additional identity, billing, or address verification may be required before shipment.
Requests to change a delivery address after an acquisition has been executed may be restricted or require additional verification.
Black & Gold and its suppliers reserve the right to decline shipping arrangements that cannot satisfy applicable security, insurance, or legal requirements.
6. Delivery, Damage, and Missing Shipments
Clients should inspect delivered packages promptly and report any visible damage, missing contents, or delivery discrepancies.
If a shipment is damaged, missing, or incorrectly delivered, contact Black & Gold as soon as possible.
Please retain the original packaging, shipping documentation, photographs, and any available tracking information.
Black & Gold will assist in coordinating the appropriate investigation with the supplier, shipping carrier, or insurer.
Any replacement, refund, or other resolution will depend on the verified circumstances, applicable transaction terms, insurance coverage, and relevant legal requirements.
Clients should not return precious metals without receiving specific instructions.
7. International Shipping of Books and Other Merchandise
The United States shipping restriction applies specifically to physical precious metals.
Books and other eligible merchandise sold directly through BlackandGold.us may be available for international shipping where supported by the applicable fulfillment provider.
International shipping availability, costs, and estimated delivery times depend on the destination and product.
Customers purchasing physical merchandise for international delivery may be responsible for applicable customs duties, import taxes, and other destination-country charges.
Digital books, audiobooks, and downloadable publications do not require physical shipping and are delivered electronically.
8. Precious Metals Buybacks and Return Shipments
Clients interested in liquidating previously acquired precious metals should contact Black & Gold before arranging any shipment.
A buyback transaction is separate from the original acquisition and is subject to current market pricing, product verification, dealer acceptance, and agreed transaction terms.
Clients should never ship precious metals for liquidation without receiving specific instructions concerning the recipient, shipping method, insurance, and applicable documentation.
Black & Gold does not guarantee acceptance of a proposed buyback or any future resale price.
9. Shipping Questions and Assistance
For questions concerning precious metals delivery, shipping costs, tracking information, or an existing acquisition, please contact:
Black & Gold Precious Metals Brokerage
Perry Kyles, PhD
Email: info@blackandgold.us
To begin an acquisition, visit our Precious Metals Consultation and Acquisition Service page to schedule a private consultation.
Shipping arrangements are subject to supplier availability, carrier restrictions, insurance requirements, and applicable laws. Black & Gold does not provide international shipment or export services for physical precious metals.